Security at PicoCrate
Protecting your data is our top priority. We implement comprehensive security measures to ensure your business information and customer data remain safe.
Our Security Commitment
At PicoCrate, security is built into everything we do. From AI voice agents to call recordings, we employ industry-leading practices including encryption, access controls, continuous monitoring, and regular assessments.
Security Features
How we protect your data at every level
Data Encryption
All data encrypted in transit (TLS 1.3) and at rest (AES-256).
Secure Infrastructure
SOC 2 Type II certified cloud infrastructure with redundancy.
Access Control
Role-based access control (RBAC) with multi-factor authentication.
Audit Logging
Comprehensive immutable audit logs for all system access.
Vulnerability Management
Regular penetration testing and automated scanning.
Incident Response
24/7 monitoring with established response procedures.
Compliance & Certifications
We maintain compliance with industry standards and regulations
HIPAA
Healthcare data protection with BAA availability
SOC 2 Type II
Infrastructure hosted on SOC 2 certified providers
PCI DSS
Payment data handled through PCI-compliant processors
GDPR
Data protection aligned with GDPR requirements
CCPA
California Consumer Privacy Act compliance
TCPA
Telephone Consumer Protection Act compliance
Security Contact
For security inquiries, vulnerability reports, or documentation requests:
PicoCrate Security Team
Email: security@picocrate.com
Responsible Disclosure
If you discover a security vulnerability, please report it to security@picocrate.com. We appreciate responsible disclosure.
Last updated: January 1, 2026
Questions About Our Security?
Our team is happy to discuss security practices or provide documentation.