HIPAA-Compliant AI Voice Agents for Healthcare
Serve patients with AI while maintaining the highest standards of privacy and security. Full HIPAA compliance with signed BAA.
What is HIPAA-Compliant AI?
HIPAA-compliant AI voice agents are intelligent phone systems designed specifically for healthcare, meeting all requirements of the Health Insurance Portability and Accountability Act. This includes encrypted communications, secure data storage, access controls, audit logging, and administrative safeguards. With PicoCrate's Healthcare plan, you get a signed Business Associate Agreement (BAA), ensuring your AI voice agent partner shares responsibility for protecting patient information.
How HIPAA Compliance Works
Security at every step of the patient interaction
Encrypted Communications
All calls and data transmissions are encrypted using industry-standard protocols. Patient information is protected in transit.
Secure Processing
Patient data is processed in HIPAA-compliant infrastructure with access controls, audit logging, and data isolation.
Protected Storage
Call recordings and patient data are stored encrypted with strict access controls. Retention follows your policies.
Benefits of HIPAA-Compliant AI
Why healthcare organizations choose PicoCrate
Signed BAA
We sign a Business Associate Agreement, taking on shared responsibility for protecting PHI as required by HIPAA.
Encryption Throughout
End-to-end encryption for all voice communications and data. Patient information is never exposed.
Audit Logging
Complete audit trails of all access to patient information, supporting your compliance and review requirements.
Access Controls
Role-based access ensures only authorized personnel can access patient data and system settings.
Regular Security Audits
Our systems undergo regular security assessments and penetration testing to identify and address vulnerabilities.
Staff Training
Our team is trained on HIPAA requirements. We understand healthcare privacy and take it seriously.
HIPAA-Compliant AI Use Cases
Healthcare organizations using secure AI voice agents
Patient Appointment Scheduling
Securely schedule, reschedule, and confirm patient appointments while protecting PHI.
Patient Communication
Handle patient calls, appointment reminders, and follow-ups with full HIPAA compliance.
Sensitive Patient Intake
Gather new patient information and schedule initial consultations with extra privacy considerations.
Multi-Location Coverage
Centralized AI answering for multiple clinics and departments with proper access controls.
HIPAA Compliance FAQs
Common questions about hipaa compliance
Yes, we sign BAAs with all Healthcare plan customers. This is included at no additional cost and is required before we handle any PHI.
We use TLS 1.3 for data in transit and AES-256 encryption for data at rest. All voice recordings and transcripts containing PHI are encrypted.
Data is stored in HIPAA-compliant data centers within the United States. We use SOC 2 Type II certified infrastructure.
Data retention is configurable based on your policies. We can retain data as long as you require or delete it according to your retention schedule.
We have incident response procedures in place. In the unlikely event of a breach, we'll notify you within 24 hours and cooperate fully with your breach response process.
Yes, we integrate with major EHR systems through secure APIs. All integrations maintain HIPAA compliance with appropriate access controls.
Ready for HIPAA-Compliant AI?
Serve your patients better while maintaining the highest privacy standards. Get a demo of our Healthcare plan today.